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The Associates
The associates of the
St. Clements Group have helped organizations develop innovative and cost-effective
business strategies and marketing and communications strategies and campaigns
for everything from ideas to
products. Together, the associates have worked with companies ranging in
size from garage start-ups to organizations with tens of thousands of employees.
Please feel free to contact
Glen Loo, the
managing principal to
discuss your business planning needs. We’ll be happy to discuss how our
experience can help you realize your objectives.
Managing Principal - Toronto
Glen Loo has over 30
years experience in marketing management as an organizational executive and as a
consultant. He has developed business and operating strategies for local and national
organizations and sales programmes for many products, services, and ideas. Glen is
formerly the vice president of marketing at Heritage Canada, a former CEO of the
ELMS Learning Centers Ltd. (China/Canada), a partner in Adrenaline Products
Ltd., and a senior consultant with Ernst & Young’s culture and economic
development
practice. He managed profit centers at Heritage Canada and the University of British
Columbia and the communications groups of Ombudsman Ontario and the Municipality of
Metropolitan Toronto.
Glen is past chair of the
board of advisors of Steel Monkeys International (Canada/UK/Belarus), a past director of Open Arms to International Adoption, past trustee of the Toronto Historical
Board, past chair of the Red Cross’ blood collection committee, and past a member of the
Circle of Advisors to the President of the Royal Canadian Academy of Art. He has BComm and MBA degrees from the University of British Columbia.
Wes is an
accomplished senior marketing and business operations executive with experience
in both for profit and non-profit organizations, in both start-up and
established environments. For over 30 years, Wes has managed the operations of
international attractions and museums to increase visitations and revenues. This
includes executive positions in Canada, the USA, and South Africa including most
recently as the executive director of the Vancouver Marine Museum and before
that, vice president of the Tech in San Jose. He is well grounded in planning
and opening science centers, museums and cultural attractions around the world.
Wes is highly regarded as a team leader and innovator with a proven ability to
develop new business, motivate people and surpass revenue targets.
Dr. Jennifer Polk
Senior Research Associate - Toronto
Jennifer has wide ranging experience in the development of
policies, strategies, and business plans. This includes project for municipal
and provincial governments, cultural organizations, industry groups,
attractions, and tourism and economic development agencies. Her focus is on
community participation, data collection, and data analysis.
Glen
Moore
Senior Associate Emeritus -
Brockville Glen Moore’s tourism and hospitality marketing
career has spanned more than 36 years. His experience includes work in advertising,
convention centres and resorts planning, and implementing community-wide tourism
campaigns.
Glen is past chairman of the Canadian Automobile
Association in Ontario and past chair of CAA’s council of governors. He is a past
director of the Travel Association of Canada, Eastern Ontario Travel Association, and past
president of the Canadian Association of Convention Bureaux. Glen was executive vice
president and chief executive officer of the Ottawa Visitors and Convention Bureau. He was
also the vice president, marketing at the Mont Ste. Marie Resort and Conference Centre.
Evelyn specializes in educational and training issues. She is formerly the
senior superintendent of programs for the East York Board of Education. She led
the development of computer curriculum standards for elementary students;
provided and implemented strategic plans for teacher in-service in the area of
technology; spearheaded innovative computer-based programs of learning in both
elementary and secondary schools; supervised the East York research department;
and sat on the East York information management committee.
As a school superintendent with the Toronto District School Board, Evelyn
supervised SATEC, a specialized secondary school devoted to computer technology,
co-developed a board policy dealing with accountability and evaluation, assisted
schools in the selection and use of educational software, and was the project
manager for the Ontario English and ESL secondary school curriculum.
Associate - Vancouver
Paula has a wealth of experience in
national and international marketing and corporate sponsorship. Past projects include:
conceiving and
implementing programmes for the Canada Pavilion at the 1992 Universal Exposition in
Seville, Spain; The Canadian Museum of Civilization in Ottawa; and the 1986 World
Exposition in Vancouver.
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Client: Capetown, SA
2004 Olympic Bidco |
Paula has also created an international Spanish
business magazine directed at the Mexican business community. She worked in international
relations for the Cape Town, South Africa 2004 Olympic Bid team and developed the launch
and marketing of the BMW IMAX Pavilion.
Susan specializes in the university, college, and health sectors.
Susan is the former vice president, academic (Anglophone affairs) at Laurentian
University; founding academic dean, School of Dental
Medicine at the University of Nevada Las Vegas; and a former senior
administrator at the University of Pennsylvania. Susan creates strong
partnership of internal and external stakeholders, aligning the knowledge and
experience of these partners to provide input for the strategic planning
processes she undertakes. She is a member of numerous
health and education-related Canadian and US boards and councils and has been
involved for over 30 years helping students, funders, and the public understand
the critical role and impact of universities and hospitals on a civil society.
A management consultant with over 30 years of experience
in strategic marketing and planning, Jon has worked in over 600 communities in
Canada, the U.S., Europe, and the Caribbean on a range of community and economic
strategic planning. He has extensive experience in tourism; economic
development; arts, culture, and heritage; downtown revitalization; and marketing
policy and planning. Jon is formerly a partner and national director in Ernst &
Young’s consulting practice. Jon is a director of TCI Management Consultants.
Neil
Beaudry
Associate - Toronto
Neil has overseen diverse corporate, community
and cultural programmes over his 25-year career. Neil understandings both the
strategic and tactical aspects of marketing campaigns for a variety of different
products, services, and ideas. He has experience as an executive in government,
arts and cultural agencies, and as an advertising account director for several
national accounts with international target audiences. Past projects involve media relations, group travel
programmes, special events, sponsorship, ethnocultural access, and corporate identity
awareness.
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Client: Kylie & Associates
Insurance Broker |
Doug
Fisher
Associate - Toronto
Doug Fisher is president of FHG International Inc., The St. Clements Group's
foodservice industry joint venture partner. Doug has extensive experience in strategic planning and business
organizations with particular expertise in foodservice development. He has assisted
organizations in conceptual planning, implementing internal control systems, putting in
place operating strategies, marketing, and labour management. Doug is a professional member of Foodservice Consultants Society International, a
former board member of the Institute of Certified Management Consultants of Ontario
(1993-1996), a member of the Arbitration and Mediation Institute of Ontario, a member of
the Canadian Franchise Association, and sits on the Hospitality Recreation & Tourism
Post Graduation Programme advisory committee at Humber College.
Greg’s expertise covers a range of fields including needs
assessment, market research, audience development, feasibility, strategic
planning, organizational development, fundraising, business planning, and social
and economic impact assessment. He has worked with numerous municipalities,
galleries, museums, and heritage organizations across Canada and the U.S. His
clients have ranged from major cultural institutions such as the Art Gallery of
Ontario, ROM, Fort York, and the Beaverbrook Art Gallery to many smaller
non-profit museums and galleries. Greg is a director of TCI Management
Consultants.
Edwin Loo
Associate - Vancouver
Edwin specializes in electronic media including the
strategic use of the web and electronic channels. He is formerly
vice president
and COO of Steel Monkeys which specializes in computer gaming, on-line publishing and computer-generated
animation. Edwin has been in
the electronic media business for over 25 years with stints with games and web
development companies in the US,
Canada and overseas. He began his career as a computer animator before becoming
an art director and producer and finally progressed to overseeing overall game
development.
Maria specializes in heathcare, not-for-profit, and community-centred
communications and marketing programmes. She specializes in helping companies
and clients to live the brand promise through organizational development and
coaching processes. Maria is formerly the vice president of
communications at the Rouge Valley Health Corporation and a senior planning and
communications executive in several other organizations. Maria has extensive
communications experience especially working with media in crisis management as
well as the day-to-day management of a multi-site communications strategy with
audiences as diverse as the public, the media, staff, funders, stakeholders, and
communications partners. She has broad experience working with organizations to
develop and roll-out communications campaigns and in brand management.
Steven has more than 30 years of practical experience in the cultural sector
as a civic cultural manager, university arts educator, and theatre artist. He
was a founding member of the Blyth Summer Festival, Canada’s leading festival of
new Canadian plays. As a civic cultural manager, he managed the Arts Development
Office for the cities of Kelowna, BC, and Greater Victoria, BC. Steven is also a
leading Canadian specialist in the field of cultural tourism and has directed
cultural tourism initiatives for three Canadian provinces. Steven is an
associate at TEAM Tourism Consulting.
Mairi
MacDonald
Associate - Toronto
Mairi specializes in legal
issues with a particular focus on policy development. Mairi
has worked on a number of regulatory policy-oriented consulting studies on
matters as diverse as money laundering and support for Canadian periodicals.
Before setting up her law practice and consultancy, Mairi was general counsel
and director of regulatory affairs for the Canadian Business Telecommunications
Alliance. She worked for the federal government for several years before that,
first in the Canadian Radio-television and Telecommunications Commission and
then for the Department of Justice as legal counsel to the Department of
Communications. She has extensive experience in the development of policy and
legislative frameworks for cultural content and transmission industries. Her
exposure to the policy development process is derived from her experience as an
employee of federal government departments and agencies, and over a decade
representing the interests of major industry players affected by their policies.
Mairi was called to the Bar in Ontario in 1986.
Ed works in recreation, culture, tourism, and
community/economic development for public, private sector, and not-for-profit
organizations. His experience includes management and organizational reviews,
service reviews, strategic and operational planning, change management, master
planning, needs assessments and feasibility studies, policy development,
programme evaluations, and strategy studies. Ed is a former director of research
and planning with the City of North York (Toronto) and a former senior
consultant with Ernst & Young Management Consultants. Ed is president of
Milestone Strategy.
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